- Reliability Index score out of 100
- 57
- Average repair cost
- £1,099
- Most regular repair request
- Air Con
- Average age at repair
- 7 years
- Average mileage at repair
- 65,671 miles
The 9th most popular used car
Taking the penultimate spot in the UK’s most popular used cars list is the Nissan Qashqai, with a total of 120,286 sales in 2023 [1]. The Qashqai is renowned for being reliable, but to gauge how reliable it is, we’ve marked it against our Reliability Index Criteria. It came out with a fair score of 57 out of 100, but what does that mean for motorists?
What does the Reliability Index data say?
The index data tells us the most regular Nissan Qashqai repair request area is the air conditioning. Air conditioning faults can occur for various reasons, including leaks, a failing compressor and/or condenser, and even lack of use.
Car air conditioning isn’t just a luxury—it’s essential maintenance that can save you money on future repairs. In winter, using warm air from the system helps demist windows efficiently. Plus, the air-con acts as a dehumidifier, keeping the air dry. If the air-con isn’t used regularly, it can seize up, affecting circulation. Regular use keeps the refrigerant flowing and lubricates system components, ensuring smooth operation. And no one wants to be stuck in a traffic jam in the heat. The inside of your car can sometimes be 10 degrees hotter than the outside!
What is the average age of the Nissan Qashqai when faults occur?
According to our data, the average age of a Nissan Qashqai at the time of requested repairs is 7 years.
What is the average mileage of the Nissan Qashqai when faults occur?
The average mileage of a Qashqai at the time repairs were requested is 65,671 miles. This is a good indicator that a Nissan Qashqai will likely last a long time before trouble starts to appear. When your Qashqai does run into problems, and unfortunately all cars will at some point, being protected by an extended warranty will help shield you against any unwanted costs.
What are the running costs of the Nissan Qashqai?
The Nissan Qashqai is proving itself to be worthy of its reliable reputation – unfortunately though, no car is immune to faults. Our data found that the average repair request for a Nissan Qashqai is £1,099, and the highest repair request we’ve received was for £19,421! These sorts of repair costs are enough to make anyone nervous, but protection from an extended warranty* can help give peace of mind.
Prices for a second-hand Nissan Qashqai from around £6,000 to £20,000 [2] which is an attractive price for a popular SUV. Most Qashqai models sit in insurance groups 13-21, so if you do your research, you could get a good deal. In terms of the day-to-day, Nissan Qashqai’s cover an average of 40-53 miles per gallon, which is a very reasonable level of fuel economy for a car of the Qashqai’s size.
How practical is the Nissan Qashqai?
If you’re looking for a family car that’s easy to drive and comfortable to travel in, the Nissan Qashqai will certainly fit the bill. The car offers a great amount of space throughout the cabin, meaning passengers of all ages and sizes should enjoy travelling, on both short and longer journeys. The Nissan Qashqai is a great option for parents of young children, as the very wide opening rear doors makes getting kids, and any bulky car seats they might come with, in and out of the car much easier.
In terms of boot space, the Nissan Qashqai is spacious enough to house fairly large pushchairs and/or prams, a few medium to large size suitcases, or a very large weekly shop. If you have a hobby that involves travelling with lots of sports equipment, like golf or cycling, the Qashqai might be worth seriously considering.
Safeguard your used Nissan with an extended warranty
Nissan owners are looking for peace of mind with Warrantywise to help protect them from unexpected repair costs. Don’t forget you’ll get unlimited repairs, 24/7 breakdown cover, car hire, onward travel and a UK call centre all as standard*. Check out our extended warranties for your Nissan.
Source
[2] Average prices based on Autotrader for vehicles under 10 years old with less than 100k miles. https://www.autotrader.co.uk/car-search?advertising-location=at_cars&make=Nissan&maximum-mileage=90000&model=Qashqai&postcode=CF64%202SD&sort=price-asc&year-from=2015&year-to=2020
Warrantywise Reliability Index Scoring and Data: Rank is measured by repair request frequency, average vehicle age at the time of fault, average mileage and average labour time, from 1 January 2020 to 30 September 2023, and includes vehicles between three and ten years old where there are a minimum of 250 cars on cover. Average repair costs collated over a period between 1 January 2020 and 30 September 2023. Since the sample was selected, Warrantywise has seen a significant rise in the price of labour and parts, which will impact future repair costs. All data used is from Warrantywise’s proprietary internal research. Warrantywise believes the information contained herein to be accurate at the time of release. However, the company may upload new or updated information if required and assumes that it is not liable for the accuracy of any information interpreted and used by the reader.
Warranty FAQ’s.
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A car warranty, or an extended car warranty as you may also see it called, can help to pay for the cost of fixing your car if something goes wrong with it, like a mechanical or electrical problem.
New cars usually come with a warranty that lasts for 3 years. This means the manufacturer will fix any problems during that time. After this period any repairs or problems will need to be fixed by the vehicle owner.
For peace of mind, after your manufacturer’s warranty expires to help you seek to manage repair costs effectively, you can purchase an extended warranty.
Warranties do not include all defects. Most warranties will never pay for accidental damage or premature failure of a part.
You must read the plan terms and conditions of any warranty before you take it out.
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Our warranties are discretionary. This discretion allows for flexibility, as in each case we exercise our discretion to decide whether and how to resolve repair claims.
We have appointed an independent arbiter, Edd China, to ensure that any disputes with customers are resolved in a fair and un-biased manner. In the event of a dispute between us, Edd China has the final ‘discretion’.
This is what makes Warrantywise unique.
With access to our network of approved repair centres, you can rely on professional and reliable repairs.
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An extended car warranty from Warrantywise provides protection for your vehicle beyond the manufacturer’s warranty, shielding you from unexpected repair costs that can arise due to mechanical or electrical failures. With additional benefits including recovery, car hire and onward travel, to name but a few, our warranty gives you peace of mind, eliminating the stress and hassle associated with unforeseen repairs and expenses. With access to our network of approved repair centres, you can rely on professional and reliable repairs. By choosing Warrantywise, you can budget more effectively and avoid unexpected costs with cover you can be confident in.
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Our warranties are designed to provide the widest potential scope of repairs for the age and mileage of your vehicle. We automatically select the most appropriate level of plan for your vehicle, which you can then tailor to meet your specific needs during the online quote process or by speaking with one of our team of warranty experts on 0800 001 4990, who will help you through the process.
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At Warrantywise, we aim to make the repair process hassle-free for everyone. When If you choose one of our Authorised Repairers to carry out an approved repair, we will handle the settlement of the repair cost directly with them, eliminating the need for you to make any payments.
We always recommend using one of our Approved Repairers. Their repair facilities undergo careful monitoring to guarantee the best workmanship and service quality.
However, we understand that you may have a preferred garage in mind. If that’s the case, please ensure they are VAT registered and follow our provided ‘Repairs Procedure’ outlined in the plan booklet. It’s also crucial to verify that their labour rate aligns with your warranty schedule.
If you decide to use your preferred garage, you may be required to pay the bill in full. However, rest assured, once the repair work has been agreed by us, we will promptly reimburse you directly for the agreed expenses. Our aim is to provide convenience and financial peace of mind throughout the repair journey.
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As long as your car has an up to date service history you don’t necessarily need to service the car before we issue a warranty. However, if the vehicle doesn’t have evidence that the last service was performed at the correct time, you will need to arrange to have the car serviced to the manufacturer’s recommendations before your warranty cover is effective. Please refer to Section G – Servicing your vehicle for full details.
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It is the vehicle owner’s responsibility to maintain their vehicle. Following the manufacturer’s service schedule ensures that vehicles are properly maintained.
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It is important to thoroughly check the service history of a second-hand vehicle before purchasing. Where the previous owner has missed a service, we’ll still provide a warranty if the service history is brought up to date according to the manufacturer’s recommendations (including any recommended remedial work). This must be brought up to date immediately and proof of the service provided.
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No, you don’t have to have a car inspected before it can go on cover.
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Our warranties are available in lengths to suit your needs. From monthly warranties to 12, 24 or 36 month warranties.
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You can choose to pay for your warranty in full, over 4 month or PAYG (monthly pay as you go).
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All Warrantywise plans come with a no question 14 day money back guarantee. You can cancel the plan at any time within the first 14 days and providing you have not requested that we meet the cost of any repairs, we will cancel the plan and refund your payment without deduction.
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We always recommend using one of our Approved Repairers. These repair facilities undergo careful monitoring to guarantee the best workmanship and service quality. However, we understand that you may have a preferred garage in mind. If that’s the case, please ensure they are VAT registered and follow our provided ‘Repairs Procedure’ outlined in the plan booklet. It’s also crucial to verify that their labor rate aligns with your warranty schedule.
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Our repairs office hours are 8.30am-5.00pm Monday – Friday (except bank holidays). If you breakdown out of hours, please phone our 24/7 breakdown service on 0800 054 2174. For full details on what to do with regards to repairs out of hours, please refer to your plan book.
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It is important to stop driving the vehicle immediately, and call our repairs team on 01254 355102. The lines are open Monday to Friday, 9am to 5pm and Saturday 9am to 12pm. In the case of an emergency breakdown out of hours, please call 0800 054 2174. If you continue to drive after you suspect a fault, it could affect your warranty. Rest assured, we are here to assist you throughout the process.
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The Oxford English Dictionary defines ‘Electrical’ as: (1) concerned with, operating by, or producing electricity. This means it has to be powered by, use, or produce electricity in order to function. NB: There are some items listed under our Additions that we will never pay for under the warranty.
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The Oxford English Dictionary defines ‘Mechanical’ as: (1) relating to or operated by a machine or machinery. (2) relating to physical forces or motion. This basically means it has to be a part that moves, is moved and/or is acted upon by something else that makes it do that motion. NB: There are some items listed under our Additions that we will never pay for under the warranty.
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If, during a journey, your Vehicle suffers a Breakdown within Great Britain you can telephone 0844 693 1910 (24h service) and we will arrange for an engineer to attend. If your Vehicle suffers a breakdown whilst in the European Union, you will need to make your own recovery arrangements and submit a claim under the warranty.
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If your repair is approved and you need a hire car, because your vehicle is off the road, we may reimburse you for up 10 days for car hire, please refer to the terms of your warranty for details.
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If you purchased your warranty directly, then yes. If you sell your car, you can transfer the remainder of your warranty to your new vehicle. Depending on the make, age and mileage of your new car additional charges may apply. Call our admin team on 0800 001 4990 for full details.
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We take complaints very seriously and all complaints are thoroughly investigated by our Customer Relations Team. Our commitment to customer satisfaction means that if you are dissatisfied with the initial response, we have an escalation process in place to address your concerns further. We value your feedback and strive to continuously improve our services, ensuring that your experience with Warrantywise is of the highest standard. For more information on the escalation process, please refer to our complaints page, and if we cannot resolve your complaint between us, you can refer it to Edd China for consideration in his role as Final Arbiter.
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All calls are answered directly from our UK offices by our knowledgeable and experienced customer advice teams. We take pride in providing exceptional customer service and ensuring that your enquiries and concerns are addressed promptly and efficiently. Our dedicated teams are here to assist you with any questions you may have, offering expert guidance and support.
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Edd China fulfils the role of independent arbiter, this means he has the final say over any dispute that we cannot resolve between us, subject of course to your statutory rights.
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Quentin Willson was instrumental in working with Warrantywise from 2007 to 2023 to develop our extended warranty plans to ensure they are clear, transparent and comprehensive. In July 2023, he passed over the responsibility of final arbiter to Edd China who will use his ‘discretion’ to ensure a fair and equitable resolution on a case-by-case basis.