The Warrantywise repairs process.
We understand that finding a fault with your vehicle can be stressful, which is why our friendly warranty experts are with you every step of the way. Here Edd China explains our repair process. Just found a fault? We’ll keep you moving.
“How to start a repair on my warranty.”
“It’s very straightforward just call this number 01254 355 102 and if it’s an emergency out of hours just call this number 0844 693 1910 and one of the team will be with you every step of the way.”
“Warrantywise are here when you need them most they understand that discovering a fork with your vehicle can be a stressful experience and they want to make sure that their repair process doesn’t add to that stress. That’s why their team of experts are here to help and answer any questions you may have.”
“What is the repair process? Firstly, it’s important to note that once you suspect a fault with your vehicle you shouldn’t drive it, as that could invalidate your warranty.”
“So, step 1, if you suspect a default contact warranty wise directly or any VAT-registered garage of your choice.”
“Step 2. The repairing garage will diagnose the fault with your vehicle that’s at your own expense but a reasonable diagnosis will be reimbursed if the repair request is authorised.”
“Step 3. Once the garage has identified the fault with your vehicle they need to complete the online assessment form.”
“Step 4. A warranty-wise technician will review the assessment it’s really important to wait for approval before any work is carried out this ensures that the repairs are covered under your plan and helps you avoid any unexpected costs.”
“Step 5. Your authorised repairs are then carried out no matter what happens Warrantywise aim to keep you informed at every step of the process the team are here to help and make sure that your repair experience is as smooth and stress-free as possible more details can be found on the website.”
Edd China
Warranty FAQ’s.
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An extended car warranty from Warrantywise provides protection for your vehicle beyond the manufacturer’s warranty, shielding you from unexpected repair costs that can arise due to mechanical or electrical failures. With additional benefits including recovery, car hire and onward travel, to name but a few, our warranty gives you peace of mind, eliminating the stress and hassle associated with unforeseen repairs and expenses. With access to our network of approved repair centres, you can rely on professional and reliable repairs. By choosing Warrantywise, you can budget more effectively and avoid unexpected costs with cover you can be confident in.
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Our warranties are designed to provide the widest potential scope of repairs for the age and mileage of your vehicle. We automatically select the most appropriate level of plan for your vehicle, which you can then tailor to meet your specific needs during the online quote process or by speaking with one of our team of warranty experts on 0800 001 4990, who will help you through the process.
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Each plan warranty is slightly different in the level of cover it provides, so please refer to the ‘what does my plan cover’ page for details.
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Our warranties are available in lengths to suit your needs. From monthly warranties to 12, 24 or 36 month warranties.
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You can choose to pay for your warranty in full, over 4 month or PAYG (monthly pay as you go).
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The Oxford English Dictionary defines ‘Mechanical’ as: (1) relating to or operated by a machine or machinery. (2) relating to physical forces or motion. This basically means it has to be a part that moves, is moved and/or is acted upon by something else that makes it do that motion. NB: There are some items listed under our Additions that we will never pay for under the warranty.
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We always recommend using one of our Approved Repairers. These repair facilities undergo careful monitoring to guarantee the best workmanship and service quality. However, we understand that you may have a preferred garage in mind. If that’s the case, please ensure they are VAT registered and follow our provided ‘Repairs Procedure’ outlined in your warranty plan booklet. It’s also crucial to verify that their labour rate aligns with your warranty schedule.
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If you purchased your warranty directly, then yes. If you sell your car, you can transfer the remainder of your warranty to your new vehicle. Depending on the make, age and mileage of your new car additional charges may apply. Call our admin team on 0800 001 4990 for full details.
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