What is a discretionary Warranty?.
Edd China explains how, unlike car insurance, a discretionary warranty allows Warrantywise the flexibility to assess each claim on a case-by-case basis. Also, it’s his job to consider unresolved claims applying his discretion over Warrantywise if he believes it is fair to you to do so.
“Unlike insurance a discretionary warranty allows Warrantywise a choice to assess each claim on a case-by-case basis”
“It’s my job to consider unique situations and to make exceptions if I believe it’s fair to do so. This flexibility is really helpful, especially when things get complicated”
“Every repair goes through a careful evaluation process. If there’s a dispute I thoroughly examine all the details and evidence before I make a decision”
“Warrantywise genuinely care about it’s customers. That’s why they offer a discretionary warranty and go the extra mile and give you the peace of mind you deserve, knowing you’re protected in more ways than one “
Edd China
Warranty FAQ’s.
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An extended car warranty from Warrantywise provides protection for your vehicle beyond the manufacturer’s warranty, shielding you from unexpected repair costs that can arise due to mechanical or electrical failures. With additional benefits including recovery, car hire and onward travel, to name but a few, our warranty gives you peace of mind, eliminating the stress and hassle associated with unforeseen repairs and expenses. With access to our network of approved repair centres, you can rely on professional and reliable repairs. By choosing Warrantywise, you can budget more effectively and avoid unexpected costs with cover you can be confident in.
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Our warranties are designed to provide the widest potential scope of repairs for the age and mileage of your vehicle. We automatically select the most appropriate level of plan for your vehicle, which you can then tailor to meet your specific needs during the online quote process or by speaking with one of our team of warranty experts on 0800 001 4990, who will help you through the process.
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Each plan warranty is slightly different in the level of cover it provides, so please refer to the ‘what does my plan cover’ page for details.
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Our warranties are available in lengths to suit your needs. From monthly warranties to 12, 24 or 36 month warranties.
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You can choose to pay for your warranty in full, over 4 month or PAYG (monthly pay as you go).
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The Oxford English Dictionary defines ‘Mechanical’ as: (1) relating to or operated by a machine or machinery. (2) relating to physical forces or motion. This basically means it has to be a part that moves, is moved and/or is acted upon by something else that makes it do that motion. NB: There are some items listed under our Additions that we will never pay for under the warranty.
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We always recommend using one of our Approved Repairers. These repair facilities undergo careful monitoring to guarantee the best workmanship and service quality. However, we understand that you may have a preferred garage in mind. If that’s the case, please ensure they are VAT registered and follow our provided ‘Repairs Procedure’ outlined in your warranty plan booklet. It’s also crucial to verify that their labour rate aligns with your warranty schedule.
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If you purchased your warranty directly, then yes. If you sell your car, you can transfer the remainder of your warranty to your new vehicle. Depending on the make, age and mileage of your new car additional charges may apply. Call our admin team on 0800 001 4990 for full details.
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