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Complaints.

We hope you never have a reason to complain about any of our services. But if if you feel like we've let you down, please let us know and we'll try and sort things out as soon as possible.

How to get in touch

Call us.

Sometimes a call is the quickest way to get things sorted. We'll do our best to resolve your complaint on the call, but sometimes we'll need a little longer to look into things in a little more detail and reaching a resolution may take longer.

Call: 0800 1697880

Write to us or complete the online form.

If are unhappy and have an issue that you need us to look into further please write to The Customer Services Manager Warrantywise, The Rocket Centre, Trident Park, Blackburn, BB1 3NU or complete our online form using the link below

Complaints form

Contact Edd.

If for any reason you are still unhappy with any of the services we provide or the way in which we have exercised discretion you can ask for your case to be reviewed personally by Edd China.

edd.china@warrantywise.co.uk

IMPORTANT NOTE: Plans purchased before 13/07/2023 will have any new complaints reviewed by Edd China.

Warrantywise and Warrantywise Logo are trademarks of Warrantywise. The website "www.warrantywise.co.uk" and contents herein are for information purposes only. This does not form part of any contract of protection. Any and all Warranty Plan confirmation including Warranty Plan Documents and Application Forms will be issued upon purchase. It is important that you read our information supplied and then make your own choice of warranty cover together with any plan additions that you may need as a vehicle owner who demands to ensure that your vehicle warranty requirements are met now and in the foreseeable future. Terms and Conditions apply and are provided by Warrantywise available to download here or upon request by calling 0800 169 7880. Warrantywise Limited (No. 07963594 ) and Warrantywise UK Limited (No. 14775172) both trading as Warrantywise are companies registered in England and Wales at The Rocket Centre, 3 Trident Way, Blackburn, Lancashire, BB1 3NU and both are part of Wise Group Holdings Limited, Company No. 10613336. Warrantywise Limited (VAT registration number 264 8618 71) and Warrantywise UK Limited (VAT registration number 437 8119 76) are VAT registered companies. All prices and monetary figures are quoted include VAT at the current rate.

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