Roadside Assistance and Recovery
If your Vehicle suffers a breakdown within the geographical limits then you can call 0844 693 1910 (anytime) and we will arrange for an engineer to attend (usually within the hour) to provide roadside assistance and/or recovery to an authorised Repairer or a Repairer of your choice. Your Plan will pay up to the Single Repair Limit for roadside assistance and up to £250, including VAT per claim up to a maximum of 3 claims per year, towards recovery.
Replacement Vehicle Hire
If you require a replacement vehicle then you can call 0844 335 1988 (during office hours) and we will arrange or authorise car hire. Your plan will pay up to £50 a day, including VAT, up to a maximum of 10 days, towards the cost of Vehicle hire whilst your own Vehicle is undergoing garage repairs up to a maximum of £500 including VAT.
Overnight Hotel Expenses or Onward Travel
If you are left stranded without your Vehicle, more than 50 miles away from your home, Your Plan will pay up to £250, including VAT, towards the overnight expense of a hotel room (less subsistence) and/or onward travel costs by railway, bus or taxi for one person.
Your Plan is valid while your Vehicle is outside the Geographical Limits, within the period of your plan, provided you accept the following: Any Failure and repair must be in a country that is a current member of the European Union (EU).