- Reliability Index score out of 100
- 71
- Average repair cost
- £1197
- Most regular repair request
- Electrical
- Average age at repair
- 7 years
- Average mileage at repair
- 65,400 miles
Is the BMW X3 a Reliable Option for Used Car Buyers? It May Surprise You
In the UK, the BMW X3 competes with other premium SUVs (Sports Utility Vehicles) such as the Audi Q5 and Mercedes-Benz GLC, offering a blend of practicality, performance, and luxury [1][2]. Having been manufactured since 2003, it has a strong presence in the UK market. The X3 is available with a range of powertrains, including petrol, diesel, and plug-in hybrid options, catering to diverse consumer preferences [3].
Its combination of a refined driving experience, spacious interior, and advanced technology makes it a strong contender in the UK’s competitive SUV segment. The X3’s enduring popularity is further supported by its reputation for quality and reliability, making it a sought-after model among UK buyers looking for a versatile and premium SUV.
But exactly how reliable is the BMW X3? If you’re in the market for a used X3, it’s crucial to consider its reliability and potential repair costs. Here’s a comprehensive overview based on the latest data.
Overall reliability score: 71
The BMW X3 scores a 71 on the Warrantywise Reliability Index. This score suggests that while the X3 offers a premium experience, it could come with some reliability concerns. The model has earned a respectable 8th place (joint with the Hyundai Tucson) in the list of Warrantywise’s 10 most reliable SUVs, but what factors have led the model to end up at the lower end of the top 10?
Most regular repair requests: electrical issues
The most regular repair requests for the BMW X3 involve issues with the electrical system. SUVs, like other vehicles, can experience a range of electrical issues that can affect their performance and reliability.
Common problems include a faulty alternator failing to charge the battery, leading to a vehicle that won’t start. Alternators can malfunction, causing flickering lights, flat batteries, or even a stalled engine due to their role in converting mechanical energy into electrical energy [4].e
Wiring issues, such as ageing or corroded wires, can lead to short circuits and other electrical malfunctions. Blown fuses, which protect electrical circuits by interrupting excessive current flow, can cause specific electrical features to stop working [5].
Additionally, modern SUVs may experience software glitches in their advanced computer systems, affecting various electrical components. Regular maintenance, including battery checks and wiring inspections, is crucial to prevent and address these issues effectively.
Electrical problems can be challenging to diagnose and repair, and they’re not uncommon in luxury vehicles that come with a host of electronic features. It’s often best to consult a professional mechanic for accurate diagnosis and repair.
As cars become more advanced and complex, securing peace of mind has never been more important. With an extended warranty, you can drive confidently knowing you’re covered – including protection for electrical issues, subject to plan terms and conditions*. Don’t let unexpected repairs catch you off guard financially – explore the benefits of an extended warranty today
Most expensive repair: a costly gearbox request
The reliability index data shows that the most expensive repair request received for the X3 was £5,668.75 for a gearbox repair. While these high-ticket repairs aren’t the norm, they can be a significant financial burden if they do arise.
According to FixMyCar, some BMW X3 owners have reported issues with the automatic gearbox selecting the wrong gear. This problem is believed to be caused by an electrical fault in many cases [6]. While not all X3s experience transmission problems, these issues appear to be relatively common, especially for certain model years.
To determine whether your BMW X3’s gearbox needs a reconfiguration or a full repair, you should look for specific symptoms. If you experience gear slipping, shifting hesitation, or if the transmission fails to change gears properly, these could indicate that a reconfiguration or software update might resolve the issue. However, if you notice more severe problems such as loud humming, grinding noises, transmission fluid leaks, or burning smells, these might suggest mechanical failures that require a full repair or replacement from a trained professional [7].
Additionally, if the check-engine light comes on or you receive specific fault warnings, it is essential to have the vehicle diagnosed by a professional who can determine whether a reconfiguration or a more extensive repair is necessary.
Gearbox problems don’t always end up being such a costly affair, but occasionally they do happen. When they do, you can be prepared with an extended warranty. This can help with potential gearbox repair costs (subject to plan terms and conditions) and offer some peace of mind.
Average repair costs
On average, repair requests for the BMW X3 come in at £1,197.35. This reflects the premium nature of the vehicle and the complexity of its systems, which X3 owners would expect. Compared to other SUVs in its class, the BMW X3 has higher repair costs. For example, it’s more expensive to maintain than the Hyundai ix35 (£900.37 average repair cost) and significantly costlier than the Renault Captur (£671.91 average repair cost).Being aware of these costs allows X3 owners to better plan financially, ensuring you can maintain the luxury and performance of your SUV without unexpected financial strain.
Age and mileage considerations
The average age at which repairs typically arise is 7.2 years, with vehicles having covered approximately 65,406 miles. Notably, significant repairs have been recorded as early as 3 years of age, meaning even relatively young vehicles might face issues.
Certain model years, such as 2007, 2013, 2014, 2017, and 2019, are noted for having more reliability issues, so you might want to ensure that you check these thoroughly before you buy [10]. If you own an older generation X3 you may wish to protect yourself from expensive repair bills with an extended used car warranty – subject to plan terms and conditions and vehicle requirements. Conversely, models from post-2014 are generally considered more reliable, especially those with the 2.0-litre diesel engine [11]. Just keep in mind no vehicle is immune to faults!
Market pricing for the BMW X3
The BMW X3 is competitively priced within its segment, offering a balance of luxury and performance that justifies its pricing in the used market.
Used BMW X3 prices vary depending on the model year, mileage, and trim level [8]:
- 2022 models average around £44,192
- 2021 models average around £36,548
- Older models like 2018 can be found for an average of £10,163
Prices tend to decrease with older models and higher mileage. Additionally, Arnold Clark lists used BMW X3s starting from £21,998, with specific examples like a 2021 model priced at £33,898 and a 2019 model at £27,298 [9]. These prices reflect the vehicle’s depreciation over time and the varying demand in the used car market.
Final thoughts
The BMW X3 is an excellent choice for those with a higher budget who prioritise luxury, comfort, and driving dynamics. With an average repair cost of £1,197.35 and the possibility of pricey repairs involving the gearbox, it’s essential to be prepared for the higher running costs that come with owning a premium SUV. Opting for a well-maintained example with a solid service history is key to minimising the risk of expensive repairs. The model also tends to hold its value well so if it’s properly looked after you could see a nice return when it’s time to sell.
BMW X3 owners may also wish to protect themselves against expensive repairs with an extended used car warranty. Subject to plan terms and conditions, an extended car warranty can be your safety net against gearbox and electrical bills. Start your quote online and buy your car warranty today.
Sources
Disclaimer: Warrantywise Reliability Index Scoring and Data: Rank is measured by repair request frequency, average vehicle age at the time of fault, average mileage, and average labour time, from 1 August 2021 and 1 August 2024, and includes vehicles between three and ten years old where there are a minimum of 250 cars on cover. Average repair costs collated over a period between 1 August 2021 and 1 August 2024. Since the sample was selected, Warrantywise has seen a significant rise in the price of labour and parts, which will impact future repair costs. All data used is from Warrantywise’s proprietary internal research. Warrantywise believes the information contained herein to be accurate at the time of release. However, the company may upload new or updated information if required and assumes that it is not liable for the accuracy of any information interpreted and used by the reader.
Warranty FAQ’s.
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A car warranty, or an extended car warranty as you may also see it called, can help to pay for the cost of fixing your car if something goes wrong with it, like a mechanical or electrical problem.
New cars usually come with a warranty that lasts for 3 years. This means the manufacturer will fix any problems during that time. After this period any repairs or problems will need to be fixed by the vehicle owner.
For peace of mind, after your manufacturer’s warranty expires to help you seek to manage repair costs effectively, you can purchase an extended warranty.
Warranties do not include all defects. Most warranties will never pay for accidental damage or premature failure of a part.
You must read the plan terms and conditions of any warranty before you take it out.
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Our warranties are discretionary. This discretion allows for flexibility, as in each case we exercise our discretion to decide whether and how to resolve repair claims.
We have appointed an independent arbiter, Edd China, to ensure that any disputes with customers are resolved in a fair and un-biased manner. In the event of a dispute between us, Edd China has the final ‘discretion’.
This is what makes Warrantywise unique.
With access to our network of approved repair centres, you can rely on professional and reliable repairs.
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An extended car warranty from Warrantywise provides protection for your vehicle beyond the manufacturer’s warranty, shielding you from unexpected repair costs that can arise due to mechanical or electrical failures. With additional benefits including recovery, car hire and onward travel, to name but a few, our warranty gives you peace of mind, eliminating the stress and hassle associated with unforeseen repairs and expenses. With access to our network of approved repair centres, you can rely on professional and reliable repairs. By choosing Warrantywise, you can budget more effectively and avoid unexpected costs with cover you can be confident in.
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Our warranties are designed to provide the widest potential scope of repairs for the age and mileage of your vehicle. We automatically select the most appropriate level of plan for your vehicle, which you can then tailor to meet your specific needs during the online quote process or by speaking with one of our team of warranty experts on 0800 001 4990, who will help you through the process.
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At Warrantywise, we aim to make the repair process hassle-free for everyone. When If you choose one of our Authorised Repairers to carry out an approved repair, we will handle the settlement of the repair cost directly with them, eliminating the need for you to make any payments.
We always recommend using one of our Approved Repairers. Their repair facilities undergo careful monitoring to guarantee the best workmanship and service quality.
However, we understand that you may have a preferred garage in mind. If that’s the case, please ensure they are VAT registered and follow our provided ‘Repairs Procedure’ outlined in the plan booklet. It’s also crucial to verify that their labour rate aligns with your warranty schedule.
If you decide to use your preferred garage, you may be required to pay the bill in full. However, rest assured, once the repair work has been agreed by us, we will promptly reimburse you directly for the agreed expenses. Our aim is to provide convenience and financial peace of mind throughout the repair journey.
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As long as your car has an up to date service history you don’t necessarily need to service the car before we issue a warranty. However, if the vehicle doesn’t have evidence that the last service was performed at the correct time, you will need to arrange to have the car serviced to the manufacturer’s recommendations before your warranty cover is effective. Please refer to Section G – Servicing your vehicle for full details.
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It is the vehicle owner’s responsibility to maintain their vehicle. Following the manufacturer’s service schedule ensures that vehicles are properly maintained.
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It is important to thoroughly check the service history of a second-hand vehicle before purchasing. Where the previous owner has missed a service, we’ll still provide a warranty if the service history is brought up to date according to the manufacturer’s recommendations (including any recommended remedial work). This must be brought up to date immediately and proof of the service provided.
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No, you don’t have to have a car inspected before it can go on cover.
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Our warranties are available in lengths to suit your needs. From monthly warranties to 12, 24 or 36 month warranties.
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You can choose to pay for your warranty in full, over 4 month or PAYG (monthly pay as you go).
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All Warrantywise plans come with a no question 14 day money back guarantee. You can cancel the plan at any time within the first 14 days and providing you have not requested that we meet the cost of any repairs, we will cancel the plan and refund your payment without deduction.
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We always recommend using one of our Approved Repairers. These repair facilities undergo careful monitoring to guarantee the best workmanship and service quality. However, we understand that you may have a preferred garage in mind. If that’s the case, please ensure they are VAT registered and follow our provided ‘Repairs Procedure’ outlined in the plan booklet. It’s also crucial to verify that their labor rate aligns with your warranty schedule.
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Our repairs office hours are 8.30am-5.00pm Monday – Friday (except bank holidays). If you breakdown out of hours, please phone our 24/7 breakdown service on 0800 054 2174. For full details on what to do with regards to repairs out of hours, please refer to Section H in your plan book.
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It is important to stop driving the vehicle immediately, and call our repairs team on 01254 355102. The lines are open Monday to Friday, 9am to 5pm and Saturday 9am to 12pm. In the case of an emergency breakdown out of hours, please call 0800 054 2174. If you continue to drive after you suspect a fault, it could affect your warranty. Rest assured, we are here to assist you throughout the process.
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The Oxford English Dictionary defines ‘Electrical’ as: (1) concerned with, operating by, or producing electricity. This means it has to be powered by, use, or produce electricity in order to function. NB: There are some items listed under our Additions that we will never pay for under the warranty.
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The Oxford English Dictionary defines ‘Mechanical’ as: (1) relating to or operated by a machine or machinery. (2) relating to physical forces or motion. This basically means it has to be a part that moves, is moved and/or is acted upon by something else that makes it do that motion. NB: There are some items listed under our Additions that we will never pay for under the warranty.
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If, during a journey, your Vehicle suffers a Breakdown within Great Britain you can telephone 0844 693 1910 (24h service) and we will arrange for an engineer to attend. If your Vehicle suffers a breakdown whilst in the European Union, you will need to make your own recovery arrangements and submit a claim under the warranty.
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If your repair is approved and you need a hire car, because your vehicle is off the road, we may reimburse you for up 10 days for car hire, please refer to the terms of your warranty for details.
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If you purchased your warranty directly, then yes. If you sell your car, you can transfer the remainder of your warranty to your new vehicle. Depending on the make, age and mileage of your new car additional charges may apply. Call our admin team on 0800 001 4990 for full details.
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We take complaints very seriously and all complaints are thoroughly investigated by our Customer Relations Team. Our commitment to customer satisfaction means that if you are dissatisfied with the initial response, we have an escalation process in place to address your concerns further. We value your feedback and strive to continuously improve our services, ensuring that your experience with Warrantywise is of the highest standard. For more information on the escalation process, please refer to our complaints page, and if we cannot resolve your complaint between us, you can refer it to Edd China for consideration in his role as Final Arbiter.
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All calls are answered directly from our UK offices by our knowledgeable and experienced customer advice teams. We take pride in providing exceptional customer service and ensuring that your enquiries and concerns are addressed promptly and efficiently. Our dedicated teams are here to assist you with any questions you may have, offering expert guidance and support.
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Edd China fulfils the role of independent arbiter, this means he has the final say over any dispute that we cannot resolve between us, subject of course to your statutory rights.
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Quentin Willson was instrumental in working with Warrantywise from 2007 to 2023 to develop our extended warranty plans to ensure they are clear, transparent and comprehensive. In July 2023, he passed over the responsibility of final arbiter to Edd China who will use his ‘discretion’ to ensure a fair and equitable resolution on a case-by-case basis.