We have compiled a list of things to look out for when comparing our extended home appliance warranty with our competitor's.
|Can cover your home appliances up to 10 years of age||Can only cover appliances up to 8 years of age|
|No contribution excess||Set excess per claim as standard|
|30 days cooling off period for extra peace of mind||Only 14 days cooling off period|
|Cover starts from day 1||Cover starts 30 days after plan taken out|
|No charge for betterment – we will pay 100% of any valid replacement up to the repair value on the plan||Betterment is a noxious little weasel word. If the appliance is beyond economical repair they will only pay part towards the replacement not all of it meaning you have to pay|
|No limit to the number of repairs or replacement||Only 3 claims allowed per year|
|Comprehensive Repairs review and complaints procedure. Resolution within 3 days. Anthea to act as arbiter for a complaint||No Repair review procedure. The only complaint contact details usually provided are back to their own warranty company or Financial Ombudsman Service, making it difficult to get a review or escalate a complaint quickly.|